Troubleshooting: Issues on activating peacock tv
| Issue | Solution |
|---|---|
| I can’t find the Peacock TV app on my Samsung TV. | The Peacocktv.com/tv app is not available on all Samsung TVs. You can check the Peacock TV website to see if your TV is supported. If your TV is not supported, you can watch Peacock TV on a different device, such as a computer, phone, or tablet. |
| I downloaded the Peacock TV app, but I can’t activate it. | Make sure you have a valid Peacock TV account. You can create an account for free on the Peacock TV website. Once you have an account, you will need to enter your activation code. The activation code can be found on the Peacock TV website or in the Peacock TV app. |
| I entered my activation code correctly, but it’s still not working. | Try restarting your Samsung TV. If that doesn’t work, you can try uninstalling and reinstalling the Peacock TV app. |
| I’m getting an error message when I try to activate Peacock TV. | The error message may provide some clues as to what’s wrong. For example, if the error message says “The code you entered is invalid,” make sure you entered the code correctly. If the error message says “Your account is not activated,” make sure you have created a Peacock TV account and entered your activation code. |
| I’m still having trouble activating Peacock TV. | You can contact Peacock.com/tv customer support for help. They can help you troubleshoot the issue and activate your account. |
